State Farm® Insurance Agent Dwayne Murray

"Sofia did an amazing job ensuring that all the requirements were met for our organization. Her patience, attention to detail, and unmatched endurance throughout the entire process truly stood out. We couldn’t have asked for a better experience. Thank you, Sofia!"

"We needed assistance with changing our policy ASAP and Dwayne Murray and our rep, Joana, jumped on it and made the changes we needed so that our daughter could drive off in her new car with no hassle. She was thorough and kept us up to date on when to expect the documents we needed. All of this was outside of normal operating hours. Great service!!!"

"Great customer service! I had to switch offices and was pleased to have Sofia at Dwayne Murray help me. She has been very helpful and consistent! Thank you:)"

"Thanks Sofia for helping and explaining all my insurance needs. You truly helped me."

"I recently came to Dwayne Murphy’s agency looking for coverage for my home and auto. I was helped by Sofia, she was so professional informative, and handled all of my needs. She was able to fit us into a great plan that takes care of my home and my auto. Thank you again to Sofia, I’m a State Farmer for life!"

"I've been having issues with every single rep in state farm until today. Sofia Juarez is an excellent representative, she immidiatly took care of my issue and even tho I was very upset and a little rude she maintained really Profesional and with great customer service. She fixed my problem and helped me understand why the problem kept happening. Dwayne Murray is defently my permanent office from now on. Thank you Sofia for making my day better they need more like you in state farm. 😊"

"I recently contacted State Farm on behalf of my dad, as his Spanish is not the best. He always worries he won't find a Spanish speaking agent when he calls. I had the pleasure of speaking to Sofia who is bilingual. She was very knowledgeable and attentive and assured me she'd be available next time my dad calls. She also provided me with all the information my dad requested. Thank you again for being awesome and understanding."

"I never do reviews. I want express my gratitude for Sofia at this office. She took the time to explain all my coverages in a way I could understand. Sofia you are a blessing you got me all discounts possible and a great price."

"I just got off the phone with a very unprofessional “rep” Sophia J. Sophia had a condescending and rude tone through the conversation. Thanks Sophia for your poor customer service and 0 empathy as you tell me my policy was cancelled. And when I ask why I wasn’t notified or why it doesn’t show on the app I am cancelled she laughs and make me feel like I must know this and why would I not know this. I obviously called your office (which I never do) because I was genuinely confused as I pay this bill every month the past 4 years!!! Do better Sophia, I don’t care if you’re tired or hate your job. No one deserves to be spoken down to as you did."

"Very professional."

"Bryce has been so wonderful and extremely helpful! He is very personable and I am grateful to have him as my agent."

"I wanted to express my sincere appreciation for the outstanding service I received from Murray Agency, particularly from Dwayne Murray and Sofia. Dwayne Murray impressed me with his extensive knowledge of vehicle insurance. Sofia was amazing; she promptly addressed all my questions and consistently kept me informed throughout the process. I never had to follow up for updates, which made me feel much more comfortable entrusting my insurance needs to your agency. Thanks to their efficiency, I secured my vehicle insurance well before my deadline. The process was fast and effortless, and the rates were very competitive. Because of this positive experience, I will be sending you more information regarding my personal vehicles and home insurance. Again, thank you Dwayne, Sofia and the entire agency for your invaluable assistance during a stressful time."

"Bryce was wonderful to work with! Very responsive, helpful, friendly and informative. Dwayne and his team turned what could have been an extremely stressful endeavor into a pleasant experience. Highly reccomend!"

"For a few months I've had pure problems with this insurance. They gave me a car that I no longer have and stopped the one I do have. They removed a driver from the policy and they won't give me the credit for the difference. Problems and more."

"Beyond happy with Dwayne and all the people at his office! I used to be with AAA for years but switched to State Farm because they were able to give me the same coverage for much less. Over the years with State Farm, I’ve had 1 accident (ran over a sign that blew into the road) and I was impressed to see how quick the process was with having my towing and repairs reimbursed. Beyond that, Dwayne adds a high level of care and attention with his clients. So much to the point that I recommend him to my friends and clients in the area when they need a great insurance agent. I recommended Dwayne without hesitation!"

"I recently had a great experience working with Dwayne Murray’s State Farm office. The entire process was smooth, efficient, and hassle-free. I especially want to recognize Bryce for his outstanding assistance along the way. He was knowledgeable, responsive, and made everything incredibly easy. It’s rare to find such excellent customer service, and I truly appreciate the effort he put in to ensure everything went smoothly."

"Maria Mandujano my mom and I enjoy the company the knowledgeable, great service and very friendly. Thank you for your customer service"

"Was helped by Bryce over the phone and he was absolutely wonderful. Dwayne Murray’s staff really treat you like a good neighbor. Top service! Highly recommend."

"Sofia was Very helpful and patient answering all of my questions and giving me suggestions. I would highly recommend them as your agent."

"Very good"

"Dwayne and his staff are phenomenal to work with. They take the time to get to know their clients and their needs. Whenever I call, someone from the team responds promptly. They are courteous and knowledgeable and very helpful. When I had a false claim attached to my home from a previous insurance company, they were helpful in guiding me to get things resolved."

"I had such a pleasant experience working with Bryce. He has such a great personality and he’s so helpful. I’m looking forward to doing business with him once we move to Vegas next month."

"Dwayne and Bryce was able to help me find a quote that would best cover what I needed! Super easy communication and fast responses!"

"I’ve had the pleasure of working with Dwayne Murray at State Farm, and I couldn’t be happier with his service. He helped me choose the right auto insurance policy with the best discounts available. I highly recommend Dwayne Murray for anyone looking for a professional, reliable, and friendly insurance agent. It's rare to find someone who truly cares about their clients, and Dwayne went above and beyond."

"Sofia was amazing! Very friendly, informative, and helpful. Always went above and beyond whenever we needed something."